FAQ
Explore answers to our most frequently asked questions or inquiries. Couldn't find the answer you're looking for? Click below to get in touch with our team!
Frequently asked questions
What do you deliver?
Ace delivers documents, packages, and practically anything up to 4,000 pounds.
Why do I need same-day delivery?
You may ask, “Why do I need a SAME DAY delivery service if I have all the other parcel companies?” If you ship multiple pieces locally to the same address it may interest you to know that in most cases WE CAN DO IT CHEAPER THAN THE OVER-NIGHT GUYS…and we GET IT THERE THAT DAY! If you have your own driver(s), again you may ask, “Why do I need a delivery service?” We all know they can only cover so much territory in a day. What happens when your driver is out sick or on vacation and YOUR CUSTOMER NEEDS IT NOW?
What is your delivery area?
Ace delivers throughout the Chicagoland area, its suburbs, and outbound to Wisconsin, Indiana and just about anywhere, by car, van.
How do I set up my account?
You can get started online through our quoting form or call us directly at 630-942-8500. It’s that easy!
I’d prefer not to have an account right now. But I would like a delivery made. What can I do?
No problem! Call us and we'll work with you. We're always happy to find a solution that works best for you.
How close are drivers to my office?
Drivers are located throughout the region and are smart phone dispatched for immediate response. We have drivers all around the area.
What are your office hours?
We're available 24 hours, 7 days